Our refund and returns policy lasts 15 days. If 15 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it from thegaia.net. It must also be in the original packaging.
Processes that do not inform proof of purchase and the reason for the return or exchange by email are not accepted. You can email us at firstname.lastname@example.org.
Contact us at email@example.com for questions related to refunds and returns.